These terms govern your use of the 2999 platform. We've written them in plain language so you actually understand what you're agreeing to — no legal jargon designed to confuse, no hidden clauses buried in footnotes.
Quick Summary
These cards summarise the most important parts of the 2999 Terms and Conditions. Please read the full terms below for complete details.
You must be 18 years or older to register and play on 2999. One account per person. Providing false information during registration will result in account closure and forfeiture of any balance.
Minimum deposit is ৳100. Minimum withdrawal is ৳200. Withdrawals are processed to bKash, Nagad or Rocket only. Standard processing time is under one hour for verified accounts.
All bonuses at 2999 come with clearly stated wagering requirements. Cashback bonuses through the Exclusive programme carry zero wagering requirements. Bonus abuse will result in account suspension.
You are responsible for keeping your login credentials secure. 2999 will never ask for your password. Report any suspicious activity on your account to support immediately via live chat.
2999 provides deposit limits, session reminders and self-exclusion tools. Players showing signs of problem gambling may have restrictions applied to their account for their own protection.
Fraud, collusion, use of automated software, multiple accounts and any attempt to manipulate game outcomes are strictly prohibited and will result in permanent account closure.
Welcome to 2999. These Terms and Conditions ("Terms") govern your access to and use of the 2999 platform, including the website at 2999.io, the 2999 mobile application and all games, services and features available through those channels. By registering an account or using any part of the 2999 platform, you confirm that you have read, understood and agreed to these Terms in full.
These Terms form a legally binding agreement between you ("the Player") and 2999 ("the Platform", "we", "us", "our"). If you do not agree with any part of these Terms, you must not use the 2999 platform. We recommend reading these Terms carefully before you register. If anything is unclear, contact our support team via live chat before proceeding.
Plain language note: These Terms are written to be understood by real people, not just lawyers. If something still isn't clear after reading, our support team is available 24/7 to explain any section in plain terms.
2999 reserves the right to update these Terms at any time. When we make material changes, we will notify registered players via email or an in-platform notification. Continued use of the 2999 platform after any update constitutes acceptance of the revised Terms.
To register and play on 2999, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:
During registration, you are required to provide accurate and complete information including your full name, date of birth, email address and a valid mobile number linked to your bKash, Nagad or Rocket account. 2999 reserves the right to request identity verification documents at any time. Providing false or misleading information during registration is a serious breach of these Terms and will result in immediate account closure and forfeiture of any balance held in the account.
Important: If we discover that a player has registered multiple accounts, all accounts will be closed and any winnings or bonuses accumulated across those accounts will be voided. This policy exists to protect the fairness of the platform for all players.
Your 2999 account is personal to you. You are solely responsible for all activity that takes place under your account, whether or not you authorised that activity. This includes all bets placed, all deposits made and all withdrawals requested.
2999 will never contact you to ask for your password. Any communication claiming to be from 2999 and requesting your password should be treated as fraudulent and reported to our support team immediately. We take account security seriously and use 256-bit SSL encryption across the entire platform to protect your data and funds.
Security tip: Enable two-factor authentication on your 2999 account for an additional layer of protection. This can be activated from your account security settings at any time.
2999 accepts deposits via bKash, Nagad and Rocket — the three most widely used mobile financial services in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposits made on the 2999 platform:
2999 reserves the right to request proof of payment for any deposit. This is a standard anti-fraud measure and does not imply any wrongdoing on the part of the player. Deposits made using fraudulent payment methods will be reversed and the account will be suspended pending investigation.
2999 is committed to processing withdrawals quickly and without unnecessary friction. The following conditions apply to all withdrawal requests:
Bonus balance note: If your account holds an active bonus balance, you must meet the applicable wagering requirements before the bonus-derived funds can be withdrawn. Your real money balance is always available for withdrawal regardless of any active bonus.
2999 does not charge withdrawal fees. If a withdrawal fails due to an issue with your mobile financial service account, please contact support and we will assist you in resolving the issue and reprocessing the withdrawal.
2999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the bonus is offered. The following general conditions apply to all bonuses on the 2999 platform:
Bonus abuse includes but is not limited to: creating multiple accounts to claim bonuses, using automated software to meet wagering requirements, placing offsetting bets to clear wagering requirements with minimal risk, and any other behaviour that 2999 determines to be an attempt to exploit promotional offers rather than engage in genuine play.
Bonus abuse policy: Accounts found to be abusing bonuses will have all bonus balances voided and may be permanently closed. 2999 uses automated systems to detect unusual wagering patterns associated with bonus abuse.
All games available on the 2999 platform use certified random number generation (RNG) to determine outcomes. Game results are not influenced by previous results, player history, account balance or any other factor outside the game's stated mechanics. Return to Player (RTP) percentages are published for every game in the 2999 library.
By playing any game on 2999, you accept the specific rules of that game as stated in the game's help section. In the event of a discrepancy between a game result displayed on your screen and the result recorded on our servers, the server record will be treated as definitive. Technical malfunctions void all pays and plays.
The following conduct is strictly prohibited on the 2999 platform. Engaging in any of the following will result in immediate account suspension, investigation and likely permanent closure, along with forfeiture of any balance:
2999 cooperates fully with law enforcement authorities and will provide account information and transaction records in response to valid legal requests. Players found to have engaged in illegal activity through the 2999 platform will be reported to the relevant authorities.
2999 is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, and we take our responsibility to protect vulnerable players seriously. The following tools are available to all 2999 players from their account dashboard:
If you are concerned about your gaming behaviour or that of someone you know, please visit our Responsible Gaming page for detailed information and links to professional support resources. 2999 staff are trained to identify signs of problem gambling and may proactively reach out to players showing concerning patterns.
Remember: Gaming is entertainment. Never play with money you cannot afford to lose. If gaming stops being fun, it's time to take a break. Our support team is available 24/7 if you need help accessing any responsible gaming tool.
2999 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on 2999, you consent to the collection and processing of your personal data as described in the Privacy Policy.
We collect only the data necessary to operate the platform, process payments, verify identity and comply with legal obligations. We do not sell your personal data to third parties. Your data is stored securely using industry-standard encryption and access is restricted to authorised personnel only.
All content on the 2999 platform — including but not limited to the 2999 logo, game graphics, interface design, text, software and promotional materials — is the intellectual property of 2999 or its licensors and is protected by applicable copyright and trademark law.
You may not copy, reproduce, distribute, modify or create derivative works from any 2999 content without prior written permission. Unauthorised use of 2999 intellectual property will be pursued through appropriate legal channels.
To the maximum extent permitted by applicable law, 2999 shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the platform, including but not limited to loss of winnings due to technical faults, service interruptions or force majeure events.
2999's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident. Nothing in these Terms limits 2999's liability for fraud, gross negligence or any other liability that cannot be excluded by law.
Note: 2999 is not responsible for any losses arising from your failure to keep your account credentials secure, or from your use of the platform in a jurisdiction where online gaming is prohibited.
You may close your 2999 account at any time by contacting our support team via live chat. Before closure, any real money balance in your account will be processed as a withdrawal to your registered payment method, subject to standard verification requirements.
2999 reserves the right to close any account at any time without prior notice if we determine that the account has been used in breach of these Terms. In cases of confirmed fraud or illegal activity, any balance in the account will be forfeited. In cases where closure is due to a platform decision unrelated to player misconduct, any real money balance will be returned to the player.
2999 may update these Terms at any time. When we make material changes, we will notify registered players via email and/or an in-platform notification at least 7 days before the changes take effect. Minor changes — such as corrections to typographical errors or clarifications that do not affect player rights — may be made without prior notice.
The current version of these Terms is always available on this page. The "Last Updated" date at the top of this page reflects when the most recent changes were made. If you do not agree with any updated Terms, you should close your account before the changes take effect.
If you have any questions about these Terms and Conditions, or if you need clarification on any section, please contact the 2999 support team. We're available 24 hours a day, seven days a week.
For disputes related to specific game outcomes or transactions, please have your account ID and the relevant transaction reference number ready when you contact support. This helps us resolve your query as quickly as possible.
Now that you know the rules, join over 50,000 players across Bangladesh who trust 2999 for fair games, fast payouts and real support. Registration takes under two minutes.